Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
"We would just like to thank you guys for everything you have done for us over the years. Of all the sponsors we have had, you guys have always been the most dependable. We always know we can count on Nick and Terry to hook us up. Thanks for everything."
By: Mike and Katie, Gardnerville, NV
"Matt made me comfortable as soon as I walked in the door. He said, "If you have any questions, I'll be right here." That was great because I hate being followed when I look around, and Matt let me look around by myself. Sam made the transaction go smoothly, and answered the questions I had about wiring the money over to get my dream bike. Nick in the parts department helped me get all my accessories and he wasn't trying to get me to buy the most expensive items—he picked what was right for me. I want to thank these three amigos for making this a five-star establishment. This was the best experience I've ever had at a dealership. Matt, I want to give a big thanks for loading up the bike and tying it down on the back of my truck. Excellent job—it made it all the way home. The whole staff was great."
By: Robert, San Jose, CA
"I am a regular shopper at Michael's in Oakville. The staff at this location are always helpful and friendly. Keep up the good work."
By: Claudette, Oakville, ON
"I rode to the Carson City area from Ft. Collins, CO, and experienced a rear flat tire on my Honda Spirit due to a dry wall screw. I called MCW and Steve Dey told me they could work me in sometime that day. The friend I was visiting took me to MCW and I dropped off the bike and before we finished breakfast, Steve called and told me it was ready to pick up. Service couldn't have been quicker or better."
By: Eddie, Ft. Collins, CO
"Hey guys, I would just like to say what a machine you guys sold me. The Kawi ZX 10R is the best machine I have ever been on. I really didn't know what I was buying at the time. Here I am sitting on a CBR 1000 and Matt came up to me and said, "Ready to get it?" I was not sure. I asked him if he could pick any one of these which one would it be. He said that for a guy with my frame, the ZX10R would be a good fit. I didn't even know Kawi was back in the super bike game yet. After a full day of thinking "Yes, no, yes, no, yes...but my wife is going to kill me," I had decided. He had it ready by lunch time, along with a new MCW shirt and an X Eleven helmet that Terry in parts recommended. Matt was so easy to work with. Terry and Nick in parts are great, and the hot rod who answers the phone tops off a great experience. I received the same great service with both quads I bought. I am a customer for life!"
By: Carl, Minden, NV
"I got a new KLR 650 after years of not riding. Each employee I spoke with made sure to take the time to answer all the questions I had and made sure I was comfortable before I rode out the door. That kind of customer care will guarantee future sales from me and a good referral to anyone I know who wants a new bike!"
By: Donald, Stagecoach, NV
"I've been dealing with the staff at MCW for years now, and the level of customer service is outstanding. It's great to go in for what I need and be treated like "one of the family." I've dealt with many other dealerships in the past, and though MCW has grown and continues to grow over the years, it's nice to see that they have kept the "family" attitude. After all, it's all about riding, isn't it? Many thanks to all the staff at MCW (especially Mom, who isn't seen much, but keeps them all in line)."
By: P., Hawthorne, NV
By: Mandy, Pewaukee, WI